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Nathaniel Steinrueck
UX Researcher with expertise in mixed-methods research and AI-powered workflows, specializing in translating user insights into actionable product improvements across healthcare, enterprise software, and SaaS platforms
Work Experience
IQVIA
Lead UX/UI Researcher
- Lead end-to-end product development across B2B clinical trial platforms, spanning research, product strategy, and feature delivery
- Develop deep subject matter expertise across clinical and operational workflows, translating complex, regulated requirements into scalable product solutions
- Design and ship production-ready features using AI-native workflows (Claude + Cursor), accelerating time from insight to deployment
- Built AI-enabled systems and workflows that standardize research, synthesis, and prototyping into a design- and compliance-aligned pipeline
RVO Health
UX Researcher
- Conducted 20+ mixed-methods studies including stakeholder interviews, user interviews, usability testing (moderated/unmoderated), surveys, and A/B testing, presenting findings to C-suite executives
- Built custom AI-powered research workflow using ChatGPT and Claude APIs to streamline user testing analysis, synthesis, and insight delivery, reducing cycles from 3 weeks to 1 week (66% improvement)
- Developed rapid prototyping workflow leveraging AI tools to move from research insights to testable prototypes and implementation hand-off within weeks rather than months
- Created user personas and journey maps that identified trust barriers, leading to messaging optimization that boosted plan completion rates by 367%
Google (via Outer Labs)
UX Researcher & Product Strategist
- Led end-to-end UX research for AI-powered workplace intelligence tools, planning research activities and deliverables in collaboration with cross-functional teams
- Executed 14+ comprehensive studies including concept testing, usability testing, stakeholder interviews, and user behavior analysis
- Analyzed and synthesized qualitative and quantitative data to generate actionable insights, directly informing product roadmaps and 20+ feature improvements
- Identified usability barriers through targeted testing, enabling 50% of previously blocked users to complete core workflows
cove.tool
Design Researcher
- Planned and executed user research for cost estimation tool launch, conducting expert interviews and usability studies to uncover adoption barriers
- Designed end-to-end experience for new drawing tool through iterative user testing and feedback integration
- Increased user satisfaction by 20% through research-driven redesign of web-based SaaS platform
- Developed and launched educational program onboarding 200+ customers
Earlier Experience
- Designer | Houser Walker Architecture | May 2021 to Jan 2022
- Designer | Duda|Paine Architects | May 2019 to Aug 2019
- Designer | HH Architecture | May 2018 to Aug 2018
- Digital Fabrication Manager | Green Mountain College | Aug 2015 to Jul 2017
- Co-Founder & Project Manager | Meiker Design Build, Guatemala | Aug 2013 to Sep 2015
Education
Masters in Architecture
North Carolina State University
AIA Henry Adams Medal, M.Arch Award for Design Achievement, M.Arch. Academic Achievement Award
B.A. in Design
Green Mountain College | Vermont
Minor in Product Design
Skills
Research Methods
Mixed-methods research design, generative & evaluative research, usability testing (moderated & unmoderated), stakeholder interviews, user interviews, A/B testing & multivariate experiments, user journey mapping, persona development, card sorting, survey design, user behavior analysis
AI & Workflow Innovation
Custom AI tool development for research automation, API integration (ChatGPT, Claude), AI-powered synthesis and analysis workflows, rapid prototyping with AI assistance, research process optimization
Analysis & Synthesis
Qualitative and quantitative data analysis, insight generation, pattern recognition, research synthesis, actionable recommendations, compelling storytelling and presentation
Collaboration & Communication
Cross-functional collaboration with designers, PMs, and engineers; executive presentation; stakeholder management; strategic thinking; agile research methodologies
Tools
Figma/FigJam, Dovetail, UserTesting, Dscout, Qualtrics, Marvin, Mixpanel/Pendo, Google Analytics, SQL, ChatGPT, Claude, Python (basic), API integration