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Nathaniel Steinrueck
UX Researcher with expertise in mixed-methods research and AI-powered workflows, specializing in translating user insights into actionable product improvements across healthcare, enterprise software, and SaaS platforms
Work Experience
IQVIA
Lead UX/UI Researcher
- Lead end-to-end product development across B2B clinical trial platforms, spanning research, product strategy, and feature delivery
- Develop deep subject matter expertise across clinical and operational workflows, translating complex, regulated requirements into scalable product solutions
- Design and ship production-ready features using AI-native workflows (Claude + Cursor), accelerating time from insight to deployment
- Built AI-enabled systems and workflows that standardize research, synthesis, and prototyping into a design- and compliance-aligned pipeline
RVO Health
UX Researcher
- Conducted 20+ mixed-methods studies including stakeholder interviews, user interviews, usability testing (moderated/unmoderated), surveys, and A/B testing, presenting findings to C-suite executives
- Built custom AI-powered research workflow using ChatGPT and Claude APIs to streamline user testing analysis, synthesis, and insight delivery - reducing cycles from 3 weeks to 1 week (66% improvement)
- Developed rapid prototyping workflow leveraging AI tools to move from research insights to testable prototypes and implementation hand-off within weeks rather than months
- Created user personas and journey maps that identified trust barriers, leading to messaging optimization that boosted plan completion rates by 367%
Google (via Outer Labs)
UX Researcher & Product Strategist
- Led end-to-end UX research for AI-powered workplace intelligence tools, planning research activities and deliverables in collaboration with cross-functional teams
- Executed 14+ comprehensive studies including concept testing, usability testing, stakeholder interviews, and user behavior analysis
- Analyzed and synthesized qualitative and quantitative data to generate actionable insights, directly informing product roadmaps and 20+ feature improvements
- Identified usability barriers through targeted testing, enabling 50% of previously blocked users to complete core workflows
cove.tool
Design Researcher
- Planned and executed user research for cost estimation tool launch, conducting expert interviews and usability studies to uncover adoption barriers
- Designed end-to-end experience for new drawing tool through iterative user testing and feedback integration
- Increased user satisfaction by 20% through research-driven redesign of web-based SaaS platform
- Developed and launched educational program onboarding 200+ customers
Earlier Experience
- Designer | Houser Walker Architecture | May 2021 - Jan 2022
- Designer | Duda|Paine Architects | May 2019 - Aug 2019
- Designer | HH Architecture | May 2018 - Aug 2018
- Digital Fabrication Manager | Green Mountain College | Aug 2015 - Jul 2017
- Co-Founder & Project Manager | Meiker Design Build, Guatemala | Aug 2013 - Sep 2015
Education
Masters in Architecture
North Carolina State University
AIA Henry Adams Medal, M.Arch Award for Design Achievement, M.Arch. Academic Achievement Award
B.A. in Design
Green Mountain College | Vermont
Minor in Product Design
Skills
Research Methods
Mixed-methods research design, generative & evaluative research, usability testing (moderated & unmoderated), stakeholder interviews, user interviews, A/B testing & multivariate experiments, user journey mapping, persona development, card sorting, survey design, user behavior analysis
AI & Workflow Innovation
Custom AI tool development for research automation, API integration (ChatGPT, Claude), AI-powered synthesis and analysis workflows, rapid prototyping with AI assistance, research process optimization
Analysis & Synthesis
Qualitative and quantitative data analysis, insight generation, pattern recognition, research synthesis, actionable recommendations, compelling storytelling and presentation
Collaboration & Communication
Cross-functional collaboration with designers, PMs, and engineers; executive presentation; stakeholder management; strategic thinking; agile research methodologies
Tools
Figma/FigJam, Dovetail, UserTesting, Dscout, Qualtrics, Marvin, Mixpanel/Pendo, Google Analytics, SQL, ChatGPT, Claude, Python (basic), API integration