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How I think about research, AI, and what's next for both.

AI + Strategy

Building Better AI Systems Through Evaluation-Driven Development

Understanding Andrew Ng's agentic AI framework and applying it to internal tools, customer-facing products, and continuous improvement.

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AI + UX Research

AI-Augmented UX Research: Turning Insights Into Organizational Knowledge

The real opportunity isn't adopting the latest AI moderator tool. It's transforming research findings from one-time deliverables into living knowledge systems.

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AI + UX Research

AI-Augmented Workflows for UX Research

How I cut research turnaround from 3 weeks to 1 week using AI.

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AI + Architecture

AI in Architecture: Authorship, Agency, and Tools

What happens when architects start using the same tools as engineers.

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Product Strategy

Turn Haters into Advocates

Why your most frustrated users are your biggest growth lever.

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